Privacy Policy

At ACCUGEL (a brand of Brightfeed International (Pvt) Ltd.), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website and related services.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact our sales and support teams:

• Personal Identification Information: Name, email address, phone number, and job title when you request a quotation or submit a technical support ticket.
• Company Information: Organization name, hospital/clinic details, and delivery addresses for wholesale and distributor inquiries.
• Usage Data: Anonymous information on how the website is accessed and used, including IP addresses, browser types, and page visit durations.

2. How We Use Your Information

The information we collect is used strictly for professional business purposes, including but not limited to:

• Processing your requests for quotations and product samples.
• Providing technical support and responding to product inquiries.
• Managing distributor and partnership applications.
• Improving our website layout, user experience, and customer service.
• Sending important administrative communications regarding your orders.

3. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure networks and is only accessible by a limited number of authorized personnel who are required to keep the information confidential. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

4. Third-Party Links

Occasionally, at our discretion, we may include links to third-party medical certifications, shipping partners, or resources on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

5. Cookies and Tracking

Our website may use "cookies" to enhance user experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some minor features of the site experience may not function properly, but you will still be able to browse our products and contact us.

6. Changes to This Privacy Policy

Brightfeed International (Pvt) Ltd. reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised accordingly.